Terms of Service

SECTION 1. DEFINITIONS. ACCEPTANCE OF TERMS AND CONDITIONS

1.1 The following definitions (capital or small) are used in this document:

«Contractor», «Avan.Market», «Website Owner» or «We» means Avan.Market, represented and operating in Russia through METRICA GROUP LLC, TIN: 9715377315, address: Gospitalnii Val 5, b. 5, facility 18, premise 1/23/1, Moscow, Russian Federation 105005.

«Customer», «You» or «User» – a person using the Website, including Sellers and Buyers (as defined below).

«Service» or «Website» – the website https://avan.market.

«Services» – the services provided by the Company through the Website.

«Product» – items from the games CS2, Dota 2, Rust, Team Fortress 2.

A «seller» – a person who sells goods using a website in order to receive money.

A «buyer» – a person who buys items using a website.

1.2. These Terms of Service (the "Terms"), including all accompanying documents, constitute the legally binding agreement between you and Avan.Market.

1.3. You must carefully read and comply with these Terms.

1.4. By using the Website, you acknowledge that you have fully read, understood and unconditionally accepted these Terms. If you do not agree to these Terms in whole or in part, you may not use the Website or any related Services.

SECTION 2. GENERAL PROVISIONS

2.1. These Terms and any accompanying documents are valid and binding on you whenever you use the Service.

2.2. You acknowledge and agree that these Terms and any accompanying documents and/or Website may be changed, modified, supplemented or revised at any time without prior written notice at Contractor's discretion. Your continued use of the Website after any changes or revisions to these Terms, any accompanying documents and/or the Website constitutes your consent and acceptance of any such changes, modifications, revisions or additions. The latest amendment date will appear at the top of these Terms and Conditions.

2.3. You acknowledge and agree that the Website Owner reserves the right at any time in its sole and complete discretion to modify or temporarily suspend or remove the Website and/or disable any access to the Website for any reason.

2.4. By using the Website, Customer promises, represents and warrants (subject to Applicable Law and the laws of its country of residence):

• You have reached the age of majority in the jurisdiction where You are resident (at least 18 years) and are fully capable and legally competent to use the Website, and do not violate any other agreements to which You are a party;
• You have all the necessary and relevant knowledge and experience to work with digital goods, fully understand their structure, are aware of all the benefits, risks and limitations associated with digital assets (including their purchase, sale and use) and have the necessary and relevant knowledge and experience to purchase, use and manage them and are solely responsible for any estimates based on such knowledge;
• The User may be an individual who meets the requirements of the Offer;
• You will not use the Website for any illegal activity and you are not engaged in any illegal activity;
• You have sole control over your credentials (email address, password or other information provided for use of the Website) and do not act on behalf of any third party.

2.5. The pages of the Website may contain services of partners, suppliers, game developers of the Company, etc. and/or links to third-party websites and services. Such links are provided for your convenience, but the Website Owner shall not be deemed to make any recommendation or endorsement of any third-party website or its contents unless expressly stated by the Website Owner. The Website Owner does not warrant or otherwise assume the security of any third-party website or the compliance of any such third-party website with your expectations. In addition, the Site Owner is not responsible for maintaining any content referenced from another site and makes no warranties, recommendations or approvals for that site or the related service. The Owner of the Website shall have no liability whatsoever for any damage or loss or any other effect arising directly or indirectly from the use of any content, goods or services available on or through any such third-party websites and resources. Please also note that these services may have their own policies. We accept no responsibility or obligation under these policies. Please check the policies of such services before using them.

SECTION 3. LOGIN TO USER'S WEBSITE

3.1. To use the Service properly, you must log into the Website through your account on the Steam digital distribution platform (hereinafter referred to as "Steam" and "Steam account," respectively) using the appropriate credentials. Login and other information about you is subject to the accompanying Privacy Policy available on the Website.

3.2. The Contractor may require additional information about the Customer when the latter performs transactions on the Website. Avan.Market uses the indicated verification tools to prevent fraud (anti-fraud) in the presence of any suspicions. If you do not satisfy the relevant request in a timely manner (in particular, do not provide the requested information), your transaction may be suspended/limited and/or the payment may be returned within 24 hours (to the same details through/from which the replenishment/payment was made), while the amount of the refund will be reduced by the amount of (bank) fees. The Company also reserves the right to terminate business relations with you, to restrict your access to the Service, if you do not provide the relevant information in a timely manner as part of the anti-fraud check.

3.2.1. Also, a gross violation of the Terms and Conditions is the User's actions aimed at using the referral system of the Service for personal interests. In particular, the User cannot register another account using his own referral link to receive additional funds from transactions on the Site carried out through his own accounts. Such actions are regarded by Avan.Market as an abuse of the referral system and may entail sanctions, including a ban on your access to the Service. In order to prevent such violations, Avan.Market may request the relevant information from the User (for rechecking) at any time and reserves the right to terminate business relations with you, restrict your access to the Service if you do not provide the relevant information in a timely manner as part of such verification.

3.3. Avan.Market reserves the right, without compensation or explanation, to prohibit access to the Website and/or the Service by any resident of (a) a country or territory subject to United States economic or trade sanctions, as defined at https://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx (b) listed Specially Designated Citizens and Blocked Persons of the US Department of the Treasury (https://www.treasury.gov/resource-center/sanctions/SDN-List/Pages/default.aspx), in the list of persons prohibited from conducting business by the US Department of Commerce (https://www.bis.doc.gov/index.php/the-denied-persons-list), in the Single List of EU Persons or in similar lists of authorized persons (https://eeas.europa.eu/headquarters/headquarters-homepage_en/8442/Consolidated%20list%20of%20sanctions); (c) acting for or on behalf of any person on the above lists or the government of a country or territory subject to United States economic or trade sanctions; subject to any other sanctions of the United Nations, the United States, the EU, Switzerland or any other sovereign country or embargo or having any affiliation with such sanctions.

3.4. You hereby expressly agree that you are solely responsible for the use of your Steam account credentials, any registration details provided and any actions taken while using the Site. You agree to keep your credentials confidential and immediately notify the Website Owner of any unauthorized account activity. You may know and change your login information accordingly. You are solely responsible for any loss or damage you or the Website Owner may suffer as a result of your failure to comply with this condition.

3.5. We may terminate your use of the Website or freeze any transactions on the Website at any time, if you violate these Terms or any other Avan.Market policies, in our sole discretion and without prior notice and without any liability or further obligation of any kind to you or any other party, when we deem such measures reasonable and/or necessary in the particular situation, without any returns.

3.6. By logging into the Website, you also agree to receive e-mails from the Website Owner (e.g. by e-mail). These messages may include notifications about your relationship with Us. You agree that any notices, agreements, disclosures or other communications We send to You electronically will satisfy any requirements of communications law, including but not limited to the requirement that such communications be in writing. You must retain copies of electronic communications from Us by printing hard copies or retaining electronic copies. We may also send you promotional emails, including but not limited to newsletters, special offers, surveys, and other news and information that we believe will be of interest to you. You can opt out of receiving these messages at any time by following the appropriate unsubscribe instructions.

3.7. Avan.Market is not affiliated in any form with Valve Corporation or Valve S.a.r.l. (individually and collectively referred to as "Valve"), the owners of Steam, and any of their affiliates. You agree that the terms of any applicable Steam subscription agreements or terms and conditions apply to you in all respects. Any warranties, rights, obligations or other contractual relationship you have with your Steam and Valve account shall remain in effect in addition to these Terms.

SECTION 4. TRANSACTION PROCESSING

All your transactions for Goods and Services are conducted through METRICA GROUP LLC, TIN: 9715377315, address: Gospitalnii Val 5, b. 5, facility 18, premise 1/23/1, Moscow, Russian Federation 105005.

4.1. To successfully execute a transaction on the Service, you must follow the following rules:

• The Steam Mobile application must be installed on the mobile device at least seven (7) days before transactions with the Company to confirm the status of the in-game content transaction;
• Steam Guard shall be activated on the current device at least fifteen (15) days prior to transactions with the Company;
• The password for your Steam account must not be changed at least five (5) days prior to transactions with the Company. If your Steam account has been inactive for the past two months, your Steam password must not be changed within the last thirty (30) days prior to transacting with the Company;
• The device with the previously installed Steam application must not be changed at least seven (7) days before transactions with the Company;
• In cases where the possibility of return (transfer/withdrawal) of funds to the User is provided by these Conditions, such return can be made only to the same (bank) account of the User from which he replenished (paid) his balance on the Website (that is, strictly to an account with the same (bank) details);
• If any of the above conditions are not met by you, the Company shall have the right to cancel the transaction with or without any compensation.

4.2. The deal cannot be canceled by the Customer at any stage after confirmation on the Steam system. The Transaction may be unilaterally cancelled by the Company at any stage on the basis of an examination of the Company's support without further explanation. The Company shall pay the exact amount specified in the email to the payment account selected by You (subject to clause 4.1 above). If the Company is unable to do so for any reason, the Company may ask you to provide an alternative payment account. If for any reason you are unable to provide alternative payment information to the Company, the Company may return the items to you at its sole discretion. Items are no longer refundable if the Company has already paid into the payment account provided by you.

4.3. If you are dissatisfied with transactions with the Contractor on any issues, you can notify the Company through the Live Support system or by e-mail. We will review your complaint and inform you as soon as possible.

4.4. You cannot use the PayPal Resolution Center to file a dispute for non-receipt of a payment, as this is not allowed for virtual item transactions. You are no longer eligible for protection from third-party payment processors because you cannot control the delivery status of virtual services and goods. The company uses its trading history to confirm the transaction. If the transaction is complete in your trading history, it means that it has been sent to Steam servers and completed. We cannot help with further complaints if the transaction is complete in our trading history.

4.5. In the event that the transaction fails and the money is not received, you have up to fourteen (14) days to contact our support team regarding this matter. After this period, complaints are not accepted.

4.6. The money will be credited from a few seconds to 15 minutes to the balance of your chosen payment service after the transaction. In rare cases, the process may be delayed, paragraph 4.22.

4.7. Avan.Market has the right to use third-party payment services to buy and sell virtual items by users. The main responsibility for processing user payments lies with the corresponding payment processor. When you use any third-party payment processor ("Payment Processor") to buy or sell items on the Website, responsibility for your transaction is first transferred to the appropriate Payment Processor before it is delivered to you. The payment processor is primarily responsible for payment and customer support associated with the payment. The terms and conditions between the Payment Processor and users who use the services offered by the Payment Processor are subject to separate agreements and are not subject to the Terms and Conditions on this Website.

4.8. For transactions made through the Payment Processor, the privacy policy of the relevant Payment Processor applies to all payments and must be reviewed before making any transaction, and the return policy of the Payment Processor applies to all payments, unless otherwise communicated by the relevant Payment Processor to users in advance.

4.9. You are responsible for paying any fees, taxes or other costs associated with transactions with Payment Processors or customs duties and taxes imposed by your local authority. The relevant amounts payable will appear on the relevant Payment Processor payment page.

4.10. The list of available Payment Processors is determined exclusively by Avan.Market and is indicated on the Website.

4.11. Any User requesting settlement through one of the Payment Processors hereby consents to payment through the websites of such Payment Processors covering payment systems and represents that he/she has read and accepted the terms and conditions available on such Payment Processors websites. To the extent possible, Avan.Market shall not be liable to Users for any problems related to payments for which the owners of such sites are responsible, in particular, for any delays in processing payments or the inability to process them for technical reasons. In such case, the User shall refer to the applicable Payment Processor website in accordance with the terms and conditions of this website.

4.12. For the purposes of proper Website transactions, Users may be required to provide their personal and payment processing data (such as first name, last name, address, copies of identification or other identification documents, proof of residence documents, credit card identification data) to Payment Processors, including consent to the processing of this data by payment services to perform the requested transactions.

4.13. Any transaction fees and fees paid by Users are non-refundable. Since the commission is not refunded, the User is not entitled to claim any compensation from Avan.Market.

4.14. You are responsible for providing Avan.Market and/or the applicable Payment Processor with accurate and accurate information to make and receive payments in accordance with the Avan.Market Privacy Policy and the applicable Payment Processor.

4.15. Avan.Market assumes no liability and specifically disclaims any implied warranty for any transaction that Payment Processors cannot conduct, whether due to insufficient funds on your credit card, identification or localization issues, or other reasons. Avan.Market reserves the right to review and approve any and all transactions you make while using the Service to ensure that they comply with these Terms and Conditions imposed on the Website Owner by third party service providers. You expressly acknowledge and agree that such checks may require you to provide the Website Owner with additional personal information to verify and confirm your identity and to conduct checks to prevent fraud and abuse of the Service in accordance with the Website Owner's Privacy Policy. The Website Owner may suspend your Account and/or your right to access the Website and/or your transactions on the Website and contact you so that you may provide the Website Owner with additional information necessary to process the relevant payments. Such suspension shall not relieve you of the obligation to pay any fees incurred in connection with the processing of transactions.

4.16. Payment transactions may be delayed while the Payment Processor verifies your compliance with these Terms and other applicable policies. You agree not to initiate any claims or disputes with third parties regarding payment and receipt of virtual items.

4.17. Avan.Market and/or the relevant Payment Processors are entitled to set maximum daily transaction limits on the Website in connection with regulatory matters. By using the Website, you expressly agree to such restrictions.

4.18. When working with Payment Processors, Avan.Market will act in full compliance with the relevant legal requirements of the country of residence or activity of Payment Processors (including, in accordance with the legislation of EU member states).

4.19. Avan.Market does not provide any crypto-fiat, fiat-cryptocurrency or any other exchange service and does not act as a financial exchange service.

4.20. Transactions containing fraudulently obtained items and/or suspected of being fraudulently obtained shall not be paid for. Items received as part of such transactions are (if possible) returned to the original owner. If for any reasons (technical problems, interference of copyright holders and/or other third parties, force majeure) that arose through no fault of Avan.Market, the user fails to return such items, Avan.Market does not bear any material or other responsibility to the user.

4.21. The site has the right to refuse the user to conduct a transaction without explanation. In this case, with the technical capability of the Steam platform, the items will be returned to the user's Steam account.

4.22. In some cases, if problems arise from third-party websites or/and services, the request for payment can be processed within 3 business days.

4.23. The site has the right to offer an alternative price for your transaction if this was influenced by the incorrect determination of the price of the items.

4.24. Avan.Market may refuse to finalize your purchase for the following reasons:

• The item you bought was blocked on Steam along with the account it was on. In this case, we will not be able to transfer the item to you and will return the funds to your balance.
• If, after adding an item to the cart and clicking the purchase button, another user purchases this item faster than you, we will also refund you for this item.

4.25. The final balance on avan.market is set in US dollars. Due to changes in the exchange rate, the total balance sheet amount may change.

4.26. After providing the Paid Service in accordance with the quality requirements, the funds spent on its purchase are not returned. However, if the service was provided incompletely or poorly (for example, if the balance of the personal account was not replenished correctly or the replenishment amount did not correspond to the order amount), the Customer may refuse the service. To do this, you must send a request for a refund by e-mail. In this case, the Customer has the right to a full refund of the cost of the service or to provide a similar service. The time to review and process refund requests is fourteen (14) business days.

4.27. After completing the replenishment of the balance on the web platform, the user's funds will be temporarily frozen for withdrawal within 4 days. If you wish to withdraw before the deadline, the withdrawal request will be rejected. Available funds can be used exclusively to purchase game items.

4.28. Using the website, the user can sell and buy items from CS2, Dota 2, Rust and TF2 games. The cost of the item is formed depending on the current position of the gaming items market.

4.29. When you make a sale, items are sent from the seller's Steam account to the buyer's Steam account. After confirming the transfer of the goods, the funds are debited from the buyer's account, and the transaction is considered completed.

4.30. Without prejudice to the other provisions of this section above, the following rules shall be established for the return of items purchased by the Customer, as well as the money spent by it on the purchase of such items through the Service:

4.30.1. It is possible to return the purchased item to the Seller if our specialist has determined that the item was evaluated incorrectly (for example, if he considered that the automatic rating system evaluated the item incorrectly). In this case, he may offer a different price or cancel this transaction (refuse to conduct it) and offer the Seller to return the item to him after 8 days (given that the items are withheld on Steam for an appropriate period).

Cancellation of the transaction at the initiative of the Contractor with the return of the item to the Seller is also possible if the latter is offered to receive an amount less than the original price, or if the Seller sent the item, but cannot pay for its details for any reason. In these cases, the Seller may also receive the return of items after 8 days, as indicated above.

Please note that if the Seller has not contacted to receive the item back – after 22 days this item will be sold to avoid its loss during blocking. In such case, the same item or items within the same price range may be returned to the Seller with the Seller's consent. The Contractor keeps the items for 22 days after transfer to our account, so that in case of return under the conditions described above, the Seller has time to pick up the item back.

4.30.2. Refund of paid funds to the Buyer is possible if he erroneously replenished the Service balance in an amount exceeding the amount necessary for the purchase of a certain item. In this case, the refund is made minus the commission that was spent on replenishing the balance.

Refund of paid funds to the Buyer is also possible if he replenished his balance on the Service, but did not have time to purchase the desired item, in which case he will be able to return the corresponding funds in 4 days, also minus the commission that was spent on replenishing the balance.

In addition, if the Buyer can return the money under the conditions specified above – if he buys an item that is not yet available (blocked) for transfer, and then the amount paid by him will be returned to his balance in the Service, or, when buying an item that is not available for transfer, the Buyer is given 3 hours to agree on the exchange (for another item), but he does not agree on the exchange within the specified period, then the amount paid by him will also be returned to his balance in the Service.

In any case, instead of a refund, as described above, the user can save the deposited funds on the service balance in order to later use them to make (other) transactions on the service (purchase other items). The shelf life of funds may be limited by applicable laws, including accounting and tax regulations.

4.30.3. In all cases of returning an item or money, as described above, the customer must write to the contractor's support service using the live support system on the service or through a telegram chat with the company, attaching a full description of the situation – including transactions (transactions) of items sold/purchased, replenishment amounts, replenishment ID, check and ID of your Steam account.

For the avoidance of doubt, refunds can only be made to the same (bank) account of the User from which he replenished (paid) his balance on the Website (that is, strictly to the account with the same (bank) details).

4.30.4. If all the conditions and rules of return described above are met, then (as far as applicable) the items are returned exclusively to the same Steam account from which they were sold, and the funds - according to the details that were indicated by the Customer in the relevant communication about the return with the Contractor (subject to clause 4.30.3 above).

4.30.5. The Customer understands and agrees that the rules and actions (work) of Steam may also affect the mechanism and timing of the return of the item or money (for example, the site may block the bot on which the corresponding item is stored in respect of which the return is being made).

SECTION 5. INDEMNIFICATION

5.1. To the extent permitted by Applicable Law, You shall indemnify, defend and hold harmless Service Owner and/or its subsidiaries, affiliates, directors, officers, employees, agents, successors and permitted assigns from and against any and all claims, losses, losses, claims, actions, claims, procedures, costs and/or liabilities (including, but not limited to, reasonable attorney's fees incurred and/or necessary to successfully establish a right to indemnity) filed/incurred by any third party against the Website Owner as a result of a breach of any warranty, representation or obligation provided herein.

5.2. Customer will not have any claims of any nature against the Website Owner for any failure by Contractor to perform any of its obligations under these Terms as a result of reasons going beyond its control, including but not limited to any strike, lockout, labor or material shortages, transportation delays, hacking of the Website or any resources, related to Avan.Market, any economic instability, any advances in quantum computing, accidents of any kind, any default or delay by any of Our subcontractors or suppliers, disorder, any political or civil disorder, natural disaster, act of state or government, including regulatory actions imposed, any delay in obtaining any permits, consents or approvals required by the Website Owner for the supply of products under these Terms or by any other authority or any other reason beyond Our absolute and direct control.

SECTION 6. LIMITATION OF LIABILITY

6.1. Using real money for any purchase of in-game services is contrary to the terms and conditions of many online games. Game providers may terminate your account if you violate these terms. You are not responsible for any actions taken against your account after the transaction.

6.2. The customer cannot use the services of Avan.Market as an escrow service. In the event that you are suspected of using our Service as a form of escrow, the Company may hold your funds for up to 24 hours to review the case. After that, the Company will decide on further cooperation with you.

6.3. You are responsible for any unauthorized access to your account and any associated credentials at any time. The company does not replace products and services that have been stolen or lost in any event. After the Company has fulfilled the relevant transaction, the Company is released from all obligations. This includes partially executed transactions.

6.4. You hereby agree that, to the maximum extent permitted by Applicable Law, neither the Service Owner nor its affiliates will be liable to You, regardless of the basis or theory on which the claim is based, for any damage or loss, including loss of business, revenue or profit, or loss or damage to data, hardware or software (direct, indirect, punitive, factual, investigative, accidental, special, exemplary or otherwise) resulting from:

• use, inability to use or availability or unavailability of the Website or materials, information, software, facilities or services on the Website;
• any illegal or unauthorized use of the Website;
• resale or exchange or attempts to resell or exchange digital items;
• the unsuitability of the Product for the special or specific purpose You intended to use or the failure of any services on or related to the Website, including online services, assets or platforms or information, images or audio contained therein or associated with the Website;
• infecting the Website with any malicious code or viruses.

6.5. You understand and agree that you are required to comply with any laws relevant to your country of residence with respect to your use of the Website.

6.6. The website owner does not warrant or claim that any information on the website is accurate or reliable, or that the website will be free of bugs or viruses, that the flaws will be fixed, or that the service or server that makes it available is free of viruses or other malicious components. Your use of the website and its services, any information, images or audio contained on or associated with the website is at your own risk.

6.7. Unless applicable law or the laws of your country of residence permit all or any part of the foregoing limitation of liability or exclusion of warranties or waivers of implied terms in contracts to apply to you, the restrictions, exclusions and waivers will apply to you only to the extent permitted by applicable law.

6.8. Despite the website owner's good faith efforts to eliminate viruses from the website and secure the network and the technologies interacting with it, it is possible that one or more third parties may or will inject malicious code or other viruses into the open-source software and code underlying the website and/or create, conceal or exploit security vulnerabilities in cloud services used by the website owner. Such events may affect the continued development, deployment, or operation of the website.

6.9. There are risks associated with using the website, including but not limited to failure of hardware, software, and internet connections. The owner of the website is not responsible for the correct and/or complete transmission of information contained in any electronic communication or electronic communication itself, as well as for any violations, distortions or delays in its delivery or receipt, regardless of the reasons.

6.10. Security measures have been put in place to ensure the security and integrity of any services associated with the website. However, despite this, you acknowledge that the information transmitted over the Internet may be subject to illegal access and monitoring.

SECTION 7. INTELLECTUAL PROPERTY RIGHTS

7.1. Any trademarks, logos, skins, works of art and other intellectual property (whether registered or unregistered) displayed on the Service are owned by their respective owners and there are no implied licenses for their use, unless otherwise provided by the respective owners. The specified objects cannot be copied or imitated in whole or in part without the permission of the applicable owner. Reference to any product, service, process or other information by name, trademark, manufacturer, supplier or otherwise does not imply or imply endorsement, sponsorship or recommendation by the website owner. Thus, the owner of the website assumes no responsibility or obligation with respect to information (including images, logos, skins, trademarks, slogans, etc.) about its activities or about the activities of third parties published on this website.

7.2. The Avan.Market Logo and any Contractor product or service names or slogans that may appear on the website or service are trademarks of Contractor or our affiliates and may not be copied, imitated or used in whole or in part without our prior written permission. Customer may not use meta tags or other "hidden text" using "Avan.Market" or any other name, trademark or product or service name of us or our affiliates without our prior written permission. In addition, the appearance and content of the website, including without limitation all page titles, custom graphics, button icons and scripts, are the service mark, trademark or trade name of the website owner and may not be copied, imitated or used, in whole or in part, without our prior written permission.

SECTION 8. MISCELLANEOUS

8.1. Termination and suspension. Notwithstanding anything contained herein, Service Owner reserves the right, without further notice, to terminate these Terms at its sole discretion, suspend your right to access the website and delete or deactivate your account and all related information and files without any liability to you, including, but not limited to, cases of Your breach of these Terms or if Contractor believes You have committed fraud, negligence or other misconduct. Customer may terminate these Terms without notice by ceasing to use the website. All rights granted to you under these Terms will be immediately revoked upon termination by the Website Owner of these Terms or suspension of your access to the Website. In the event of any force majeure event (as defined in the Miscellaneous section), breach of this Agreement or any other event rendering the provision of services commercially impractical, the Website Owner may, in its sole discretion and without liability to you, with or without notice, suspend your access to all or part of its services or website.

8.2. Transfer of rights. The Website Owner may, at its discretion, assign any of its rights and/or delegate its duties (including, but not limited to, all intellectual property rights in intellectual property related to Avan.Market) to any third party at any time. You may not transfer your rights or delegate your duties as a Website User and any transfer or delegation without the prior written consent of the Website Owner will be void.

8.3. Communication and notifications. Any communication concerning the fulfillment and/or violation of these Terms and Conditions shall be conducted only through Your e-mail and the communication means of the Website Owner specified on the website. The only language of communication should be Russian. The website owner may provide you with any notice under this Agreement by posting a notice on the website or by sending an email to the email address currently associated with your account. Notices given by the Website Owner by posting on the website shall become effective from the time they are posted and notices given by the Website Owner by email shall become effective at the time such letter is sent. It is your responsibility to keep your email address up to date. You will be deemed to have received any email sent to the email address associated with your account at the time such email was sent by the Website Owner, regardless of whether you actually received or read this email.

8.4. Additional help. You shall cooperate and assist the Website Owner in connection with any investigation, inspection or request by any governmental authority. You shall promptly provide the Website Owner with any documents, certificates, records or other information it may request in connection with such investigation, inspection or request.

8.5. Force majeure circumstances. The owner of the website is not liable for any loss or damage, arising from any event outside its reasonable control, including, but not limited to, flooding, extraordinary weather conditions, an earthquake or other natural disaster, fire, war, rebellion, riot, labor conflict, accident, government actions, communication problems, power failure or hardware or software failures or any other cause, beyond its reasonable control (each being a "Force Majeure Event").

AvanMarket LLC. 405632347 Georgia, Tbilisi city, Saburtalo district, Vazha-Pshavela avenue, N 29a, 0105 together with METRIKA GROUP LLC, TIN: 9715377315, address: Gospitalnii Val 5, b. 5, facility 18, premise 1/23/1, Moscow, Russian Federation 105005.

Last updated: 04.04.2025